Each piece of Berlinger jewelry is made to order and handcrafted for you. Because our jewelry is custom created, we do not accept returns at this time.
We do accept exchanges within 30 days of receiving your order for unworn and unused items. Jewelry must pass inspection by our quality team to be accepted for exchange. To begin the exchange process contact us at Custom@berlingerrings.com, one of our customer service representatives will guide you through the process. Average response time is 1 business day.
We highly value quality at Berlinger. If your item is damaged, we are happy to fix it for you within our one year policy, Contact us at email@example.com to initiate a repair with the subject line Repair. Our jewelers will guide you through the repair process and timing. Average response time is 1 business day.
We offer free ring resizing within the first year of purchase of your Berlinger Ring. To initiate a resizing, please contact us at firstname.lastname@example.org.
*Please note not all rings are available for resizing. See product details of your ring for more information.